TSC Drill Pipe, a division of Texas Steel Conversion, Inc., is renowned for our unwavering commitment to quality in the manufacturing of drill pipes. Our extensive quality program ensures that each drill pipe not only meets but often exceeds API standards, which is a testament to our dedication to excellence. The TSC HOIST (Hands On Interactive Support & Training) program is an embodiment of our customer-centric approach, designed to provide clients with superior service and support. Our best practices and dedicated team will help to maintain your drill pipe’s optimum performance and integrity, thereby extending its wear-life and ensuring a lower cost of ownership. TSC's proactive stance on quality and customer service through the TSC HOIST program demonstrates our role as a pivotal player in the drilling industry, where reliability, consistency, and dependability are paramount.
CUSTOMER-CENTRIC RIG VISITS
The TSC HOIST program allows customers to schedule rig visits, allowing our team to understand and meet the unique needs of each operation. These visits ensure that every customer receives the attention and expertise required to optimize their drill pipe performance.
PRIORITY QUALIFICATION AND ASSESSMENT
Understanding the importance of convenience and trust, the TSC HOIST program allows customers to take advantage of receiving top priority for the qualification assessment of their preferred service and repair centers. Expediting the process maximizes our customers' ROI and ensures, that wherever our customers are, they have access to service providers that meet TSC's stringent standards for quality and reliability.
DIRECT ACCESS TO FIELD EXPERTS
The TSC HOIST program gives our customers direct access to our field experts. This line of communication provides immediate, expert advice, and support, ensuring that our customers' operations run smoothly and efficiently.
TAILORED TSC UNIVERSITY TRAINING
Customers will benefit from customized onsite or remote training provided by TSC University and TSC Drill Pipe. Our courses are designed to empower customers with the latest industry knowledge and to maximize drilling optimization through best practices for care, handling, and running drill pipe.
MANUFACTURING INSIGHT
TSC HOIST offers behind-the-scenes tours of our drill pipe manufacturing plants, giving customers a unique view of the production process, while reinforcing the quality and craftsmanship of TSC Drill Pipe products.
EASE OF ENROLLMENT
To make the transition seamless, our customers are automatically enrolled in TSC HOIST upon the purchase of any TSC Drill Pipe. This allows our customers to immediately benefit from the program's offerings, hassle-free. It's our way of saying thank you and ensuring that every customer experience begins with excellence.
